Shipping & Privacy Policy

Shipping

Your order will be shipped within 3 - 5 business days. Shipping of products is capped at $10.00 per order. This includes the packing materials and labour times. We use recycled packing where possible to reduce our waste and keep cost down, but we ensure that all packing material is sturdy enough to resist damage during transit. 

If no one is home to receive your order, the parcel will be left in a safe place. If you require signature on delivery please request this in the notes section at check-out.

The Northern Wellbeing Centre will not be held responsible for parcels that have been stolen or damaged. Any damage to product due to rough handling or excess travel times created by Australia Post is out of our control, but please contact us so we can aid you in creating a compensation claim with Australia Post.  Please photograph any damage incurred to the packaging prior to opening it, as this can aid in the process.  

 

Pick up

 Orders can be picked up from our store at 113C Miller St Epping, VIC by appointment only. We will email you to arrange a time once we have received your order. 

Products available for pick up will be indicated at check-out. If there is no pick-up option for a product, it is because this product is not located at our Epping warehouse. 

 

Privacy Policy

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